Returns & Exchanges
At Leonardo Officina, we strive for perfection in every garment, but if you are not completely satisfied, we offer a seamless 30-day return policy for all unworn items in their original condition. Our commitment to quality extends to our after-sales service, ensuring your luxury shopping experience remains effortless.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garment is protected as it was when it arrived.
Ship the Item
Affix the prepaid shipping label provided in your portal confirmation and drop the package off at any authorized courier location.
Quality Inspection & Refund
Once our artisans inspect the returned item, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing